Privacy Policy

Last Updated: Spring 2026

At EV Range Rescuers, we respect your privacy. In an emergency, we collect only what is needed to find and help you.

1. Information We Collect

• Contact Information: Name, phone number, and email address (for receipt).
• Vehicle Details: Make, model, and Year (to ensure connector compatibility).
• Location Data: Exact GPS coordinates or address for dispatching the rescue vehicle.

2. How We Use Your Data

• Dispatch: To route our driver to you.
• Communication: To provide ETA updates via SMS or phone.
• Service Records: We maintain records of service for warranty and safety tracking.

3. Data Sharing & Security

• No Selling: We never sell your personal data to third-party marketers.
• Service Providers: We may share necessary details with payment processors (e.g., Stripe) or dispatch software strictly for fulfilling the service.
• Photos: We may take photos of the service (e.g., successful hookup) for quality assurance and verification.