Privacy Policy
Last Updated: Spring 2026
At EV Range Rescuers, we respect your privacy. In an emergency, we collect only what is needed to find and
help you.
1. Information We Collect
- Contact Information: Name, phone number, and email address (for receipt).
- Vehicle Details: Make, model, and Year (to ensure connector compatibility).
- Location Data: Exact GPS coordinates or address for dispatching the rescue vehicle.
2. How We Use Your Data
- Dispatch: To route our driver to you.
- Communication: To provide ETA updates via SMS or phone.
- Service Records: We maintain records of service for warranty and safety tracking.
3. Data Sharing & Security
- No Selling: We never sell your personal data to third-party marketers.
- Service Providers: We may share necessary details with payment processors (e.g.,
Stripe) or dispatch software strictly for fulfilling the service.
- Photos: We may take photos of the service (e.g., successful hookup) for quality
assurance and verification.